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Help & FAQ’s

Shipping and Delivery

  • Our Standard Shipping carrier is Canada Post for all deliveries, in order to accommodate all shipping needs across Canada. Canada Post will deliver your package to the address indicated on your order. If there is no one available to receive the order, Canada Post will hold your parcel at the closest post office where you will be able to pick it up within a set time frame. In the event the parcel is refused or not picked up within this time frame, it will be sent back to Pomme Salon with the option of re-shipping (at a cost) or refund, less a 20% processing fee.
  • In the event of a Canada Post outage, shipping will be through UPS or FedEx following the same conditions as above.

Our Standard Shipping carrier is Canada Post for all deliveries, in order to accommodate all shipping needs across Canada. Canada Post will deliver your package to the address indicated on your order. If there is no one available to receive the order, Canada Post will hold your parcel at the closest post office where you will be able to pick it up within a set time frame. In the event the parcel is refused or not picked up within this time frame, it will be sent back Pomme Salon with the option of re-shipping (at a cost) or refund, less a 20% processing fee.

International orders

Pomme is a canadian company, shipping across CANADA! We do not do international orders, but if you are in need of a shipment across the border please contact orders@pommesalon.ca

#PommeShell Rewards Benefits:

  • Initial order complimentary; $150 threshold for free shipping.
  • Receive 100 Pomme Points for joining Peche Level
  • Free Shipping on orders over $150
  • Earn 1 Pomme Point per dollar spent online
  • Free samples with every order
  • 5 points for each review left on online products
  • Notified first of exclusive offers and special events
  • Free travel size birthday gift
  • The latest in hair education from Nicole emailed straight to your inbox!

Check out all the details here



#PommeShell Rewards

I'm currently out of stock but order me now and secure your order to be processed as soon as I arrive. Any questions, email us at orders@pommesalon.ca . Thank you!