How rewards work
Join for free, earn Pomme Points when you shop, then redeem them for rewards.
Join rewards
Create an account to start earning.
Earn Pomme Points
Earn Pomme Points through purchases and other eligible actions.
Redeem rewards
Use your Pomme Points toward available rewards.
Earn Pomme Points when you shop
Every purchase can bring you closer to a reward
Qualifying purchases add Pomme Points to your balance automatically.
Join to start earningRedeem rewards
Turn Pomme Points into rewards
Use your Pomme Points toward available rewards like discounts, shipping perks, products, and more.
Join to view rewardsPomme Points shop
Redeem your Pomme Points for these products.
Ways to use Pomme Points
Redeem Pomme Points for rewards like discounts, shipping perks, products, and more.
$5 off coupon
100 Pomme Points
Free The Pomme Hat - Khaki coupon
200 Pomme Points
$10 off coupon
200 Pomme Points
Free "The Scalp Massager - Deep Charcoal"
300 Pomme Points
$15 off coupon
300 Pomme Points
Free "Pomme Brush - English Rose"
350 Pomme Points
$20 off coupon
400 Pomme Points
$25 off coupon
500 Pomme Points
Ways to earn Pomme Points
Earn Pomme Points through purchases, account activity, referrals, and more.
Subscribe on Youtube
15 Pomme Points
Refer a friend
Share rewards with friends
Invite friends to shop and earn rewards when they make a qualifying purchase.
You get
$10 off coupon
They get
$10 off coupon
VIP tiers
Earn Pomme Points and move through tiers to unlock more member benefits.
PêcheSpend $0 |
CeriseSpend $400 |
PamplemousseSpend $1,000 |
|
|---|---|---|---|
| Pomme Points | 100 Pomme Points | 100 Pomme Points | 150 Pomme Points |
| Regular sale access | |||
| Free shipping over $100 | |||
| Place an order | 1 Pomme Point for every $1 spent | 1 Pomme Point for every $1 spent | 2 Pomme Points for every $1 spent |
| Celebrate a birthday | 100 Pomme Points | 300 Pomme Points | 500 Pomme Points |
| 1 day early sale access | |||
| Free shipping over $50 | |||
| Free shipping | |||
| 3-day early sale access | |||
| First access to new products | |||
| Deluxe sample with every order |
Pommeshell Rewards FAQ
Got questions? We've got answers (and you can always email us, too).
I had an account on the old site. Do I need to do anything?
Sign in with the same email and password you used before, and we'll email you a code to verify your account. That's it, you're back in!
Will I lose my Pomme Points?
Not a single one. We've moved all your points over with you, so everything you banked on the old site is yours to keep and spend right here.
I had a reward or discount waiting to be used. Is it still good?
Yes. Any unused rewards came over with your points, so you can cash them in whenever you're ready.
I was a Pamplemousse member. Do I keep my tier?
You sure do! Every current Pamplemousse member has been grandfathered straight into the new Pamplemousse tier, and you'll keep that status all the way through December 2027. Even better, your subscription fee is gone. No more monthly or annual charge; you just keep all your Pamplemousse perks for free until then. No starting over, nothing you need to do.
Will my past orders come over too?
Yes, your past orders will be waiting for you when you log in.
How do I join?
Everyone starts at our Peche tier the moment you create an account, free of charge. From there, the more you shop, the more you unlock.
How do I earn Pomme Points?
You earn 1 point for every $1 you spend, and Pamplemousse members earn 2 points for every $1. You'll also pick up bonus points along the way: 100 points just for signing up, points on your birthday, and more as you move up tiers. Leave reviews and earn points: text reviews earn 20 points, photo reviews earn 60 points, and video reviews earn 100 points. We think you deserve it.
How do I move up a tier, and how long do I have?
Your tier is based on how much you spend, and the clock started on July 24, 2026. You get one calendar year to reach a tier, so your spending adds up across that window: hit $400 and you're promoted to Cerise; hit $1,000, and you reach Pamplemousse. The more you shop in your year, the higher you climb.
Once I reach a tier, do I keep it?
Once you reach a tier, it's yours for the rest of that year plus the entire next calendar year. After that, we look at your spending and set your tier from there, so as long as you keep shopping, you keep your status (or climb even higher). Worth knowing: only purchases count toward reaching a tier, so that's what moves you up.
How do I use my Pomme Points?
Easy! Redeem your points for money off or free goodies. Discount coupons start at 100 points for $5 off and scale up from there: 200 points for $10 off, all the way to 500 points for $25 off. You can also cash in points for free products like the Scalp Massager or the Pomme Brush. Just head to the rewards page, pick what you want, and your points do the rest.
How do I receive my birthday reward?
Please ensure that you update your birthday in the loyalty hub or the smile panel on the bottom corner of our site so that you make sure you get your birthday points